Business Policies & Procedures
Please review our policies before booking a class, scheduling private training, transferring a firearm, or purchasing products through Legally Protected. These guidelines help us provide a safe, organized, and compliant experience for every customer.
Policy Center
Policies may be updated as laws, business operations, range requirements, or service procedures change.
- Training policies
- Transfer policies
- Scheduling policies
- Payment policies
- Safety policies
Find The Policy You Need
Training Policies
Class requirements, attendance, late arrivals, range day, age requirements, and student conduct.
Firearm Transfers
Transfer appointments, paperwork, fees, storage, pickup windows, and legal compliance.
Firearm Purchases
Orders, deposits, layaway, sales, pickup, background checks, and final sale terms.
Private Training
Private lessons, gun tastings, range setup, ammunition, rentals, and session expectations.
Payments & Refunds
Deposits, balances, card fees, taxes, refunds, credits, and payment methods.
Safety & Compliance
Safety rules, instructor authority, legal compliance, disqualifying behavior, and disclaimers.
Please Read Before Booking Or Scheduling Services
Booking a class, scheduling a private session, submitting a firearm transfer, purchasing a firearm, or paying an invoice indicates that you understand and agree to the applicable policies listed on this page.
All firearm-related services are subject to federal, state, and local laws, background check requirements, range rules, and Legally Protected’s safety and compliance standards.
Class Attendance, Requirements & Expectations
These policies apply to concealed carry classes, permit classes, HQL/basic firearm training, range day, and other group training programs.
Class Arrival & Late Policy
Students should arrive early and be ready to begin at the scheduled class time. Late arrivals may not be admitted and may need to reschedule, depending on the class, certification requirements, and instructor discretion.
For classes with legal training-hour requirements, missed time may prevent completion or certification.
What To Bring To Class
Students should bring valid government-issued identification, any required paperwork, payment balance if applicable, and any items listed in their confirmation email.
For range day, students should follow the specific instructions sent before class, including firearm, ammunition, safety gear, and clothing requirements.
Range Day Requirements
Range day requirements may vary by class type, range location, and certification requirements. Students must follow all instructor directions and range safety rules.
Students who display unsafe behavior may be removed from the range or required to complete additional training before continuing.
Certification & Completion
Completion certificates or training documentation are issued only when the student has satisfied all required class components, including attendance, participation, safety expectations, and any applicable live-fire requirements.
Training completion does not guarantee permit approval. Permit approval is determined by the applicable issuing agency.
Student Conduct
Students are expected to behave respectfully toward instructors, staff, range personnel, and other students. Disruptive, unsafe, aggressive, or inappropriate behavior may result in removal without refund.
Incoming Transfers, Pickups & Storage
These policies apply to firearms shipped or transferred to Legally Protected LLC for customer pickup. Please review them before having a firearm sent to our FFL.
Before Sending a Firearm
Customers are responsible for confirming that the firearm is legal to receive and transfer in Maryland before placing an order or having it shipped to Legally Protected LLC.
Please complete our Firearm Transfer Notification Form after placing your order so we know to expect your firearm and have the information needed to process your transfer.
Firearms must be shipped by a properly identified seller or FFL in accordance with applicable federal and state requirements.
Transfer Fees & Pickup
Transfer fees are charged per firearm and are due before the firearm is released. Applicable Maryland State Police, background check, or other required government fees are separate unless specifically stated otherwise.
Please do not arrive for pickup until Legally Protected has contacted you and confirmed that your firearm has been received, processed, and is ready for the next step in the transfer process. Carrier delivery confirmation does not mean the firearm is immediately available for pickup.
Firearm pickups are handled during designated office hours or by appointment. Customers must bring all identification, permits, licenses, and other documentation required for their transaction.
Background Checks, Waiting Periods & Eligibility
All firearm transfers are subject to applicable federal and Maryland laws, background check requirements, waiting periods, and eligibility requirements.
Legally Protected cannot release a firearm until all legally required approvals and waiting periods have been completed. Customers are responsible for having any license, permit, or documentation required to complete their transaction.
Storage & Unclaimed Firearms
Transferred firearms should be picked up promptly after the customer is notified that the firearm is eligible for release.
Firearms not picked up within 14 days are subject to a $20 per week storage fee. Customers who anticipate a delay should contact us as soon as possible.
Extended or unclaimed storage may be subject to additional terms consistent with applicable law.
Denied, Cancelled & Problem Transfers
If a transfer is denied, cancelled, or cannot legally be completed, the firearm will remain with Legally Protected until it can be lawfully released, returned, or otherwise handled in accordance with applicable requirements.
The customer is responsible for applicable transfer, storage, shipping, return, or other costs associated with a firearm that cannot be transferred. Any refund for a firearm purchased from an outside seller is determined by that seller.
Customers should inspect the firearm before accepting the transfer when permitted. If the firearm is incorrect, damaged, or has another order-related issue, notify us before completing the transfer.
Legally Protected reserves the right to decline or discontinue any transfer that cannot lawfully or safely be completed.
Orders, Deposits, Layaway & Final Sales
These policies apply to firearm purchases, special orders, layaway, deposits, and firearm pickup through Legally Protected.
All Firearm Sales Are Subject To Law
All firearm sales are subject to applicable federal, state, and local laws, required background checks, waiting periods, paperwork, and customer eligibility requirements.
Deposits & Special Orders
Deposits may be required for special orders, firearm reservations, layaway, or products ordered specifically for a customer. Deposits may be non-refundable depending on the item, supplier, timing, and transaction status.
Layaway Policy
Layaway may be available on eligible firearms or products. Layaway terms, deposit requirements, payoff timelines, and cancellation consequences will be provided before the layaway is accepted.
Firearms are not released until paid in full and all legal transfer requirements are satisfied.
Final Sale Policy
Firearm sales may be final once the firearm is ordered, transferred, paid for, or otherwise processed for the customer. Manufacturer warranty issues are generally handled through the manufacturer unless otherwise stated.
Private Lessons, Gun Tastings & Range Setup
These policies apply to private handgun, rifle, shotgun, and Try Before You Buy: Gun Tasting sessions.
Session Type & Location
Private training may take place at our Bowie training location, a partner range, or another approved location depending on the session type, firearm platform, instructor availability, and range requirements.
Range Fees, Ammunition & Rentals
Range fees, ammunition, targets, firearm rentals, and demo firearms may not be included in the base lesson price unless specifically stated. These costs may vary by session.
Training With Your Own Firearm
Students may train with their own firearm if it is legal, appropriate for the session, safe to use, and approved by the instructor or range. Firearms must arrive unloaded and secured according to applicable law and range policy.
Try Before You Buy: Gun Tasting
Gun Tasting sessions are designed to help students compare firearms before purchase. Availability of specific firearms may vary. These sessions are for education and comparison and do not guarantee that any particular firearm will be available or suitable for every student.
Deposits, Balances, Rescheduling & Fees
These policies apply to class payments, private lesson payments, invoices, deposits, appointment fees, and rescheduling.
Deposits & Balances
Some services may require a deposit or full payment to reserve a spot. Remaining balances, if any, must be paid by the stated deadline or before service completion.
Accepted Payment Methods
Accepted payment methods may vary by service and transaction type. Card payments, electronic payments, cash, or other approved methods may be accepted depending on the service.
Card processing fees may apply when disclosed before payment.
Refunds
Refund eligibility depends on the service type, timing, expenses already incurred, and policy terms provided at booking or purchase. Certain deposits, special orders, digital products, range fees, and administrative fees may be non-refundable.
Rescheduling
Rescheduling may be available depending on timing, service type, and availability. Rescheduling fees may apply, especially for late notice, missed classes, missed appointments, or schedule changes that affect staffing or range reservations.
No-Call / No-Show
Customers or students who fail to attend a scheduled class, transfer appointment, private session, or other appointment without communication may forfeit payments, deposits, or appointment availability and may be required to pay a rescheduling fee.
Safe Conduct, Legal Compliance & Instructor Authority
These policies apply to every firearm-related service provided by Legally Protected.
Instructor & Staff Authority
Instructors, range safety officers, and staff have authority to pause, modify, or end training or service if safety, legal compliance, conduct, or operational concerns arise.
Unsafe Behavior
Unsafe firearm handling, failure to follow instructions, aggressive behavior, intoxication, suspected impairment, or disregard for safety rules may result in removal from class, range, appointment, or service without refund.
Alcohol, Drugs & Impairment
No student, customer, or participant may handle firearms, attend live-fire training, or complete firearm-related services while impaired by alcohol, drugs, medication, or any condition that affects safe participation.
Legal Disclaimer
Information provided by Legally Protected is for training and educational purposes and should not be treated as legal advice. Firearm laws change, and customers remain responsible for understanding and complying with all laws that apply to them.
Training completion does not guarantee permit approval, firearm purchase approval, transfer approval, or legal eligibility.
Privacy & Communication
Customer information may be used to provide services, process bookings, communicate updates, send appointment reminders, respond to inquiries, and complete legally required firearm-related processes.
Marketing photos, testimonials, or public use of customer likeness will not be used without appropriate permission.
Contact The Legally Protected Team
If you are unsure which policy applies to your class, transfer, purchase, or appointment, contact us before booking or scheduling.
Change Log
- June 2026: Policy Center created for training, transfers, purchases, payments, and safety policies.
- June 2026: Added firearm transfer pickup, storage, and appointment policy sections.
- June 2026: Added private training and Try Before You Buy: Gun Tasting policies.